UPDATE

Alrighty.
For posterity I will bang out what happened when I called back the docotr's office yesterday.
As per my instructions, I made the call at 11:15 (I didn't want to seem too nudgy, so I waited a bit.) The nurse answered, and told me to hold on, she would get the doctor on the phone, she was just in the examining room with a patient. Ok... so I waited, and waited... and waited.
Finally, the nurse came back on the phone and said, "Ms. C, it's a disaster here today, just come in to talk to the doctor." Alright, so I did.
And when I got there the waiting room was packed... with wildly pregnant women. Loads of them. I gave in my medicare card, and sat down and waited. And waited. And waited. And then the nurse came out and announced that the doctor had to go to the hospital for a delivery and wouldn't be back for at least an hour. When the waiting room cleared I went up to the receptionist and told her I was here to get my records. She sent me to the back to the nurse's desk. As I approached the back the nurse caught sight of me, and said "Ms. C, you can't sit here, go sit in the front!" To which I replied, as the tears started to flow, "Well the receptionist just told me to come back here..." Crying and all, she told me just to sit right there and wait. (I felt like a big baby, but I was a step closer to the records that I came for.
The nurse went about her merry way doing tasks and ignoring me as I sniffling nearby. Finally she turned to me and said, "What do you want exactly? We faxed your husband's semen analysis to Dr. Pfifer."
Me: "We are not going to Dr. Pfifer. We have an appointment with Dr. Chan. And I need the rest of the file because I have 2 other appointments as well."
Nurse: "Well you have to tell me what you want, I can't photocopy the entire file! And who are you going to see?!"
Me: "I don't understand why you can't just be nice to me. All I need are my records. You guys are the doctor's office, you should know what would be relevant to another doctor that I am going to see. It's really difficult to be here sitting in a room of pregnant women, I wish that were me, but it's not. I really wish you would be a little more sensitive to my sistuation, it isn't easy what I am goign through. All I am asking for are my records!"
At which point I FREAKED OUT, started BAWLING, and as a bonus my nose started bleeding.
A lot of back rubbing, calming down, and kind tones ensued. (No one wants a raving lunatic patient in the office!) Also the nurse picked up my file and started photocopying.
Nurse: "I have photocopied allt he test results that we have from you in the past year. I think that will be good. Is there anything else you would like?"
Me: "I'm not sure. Is that all that is relevant? I did have surgery in 97, do I need that?"
Nurse: "I don't think so."
(For the record, I think that is pertinet, so lucky I have my own copy of that report stashed in my personal files.)
Nurse and Receotionist: "If you need anything else, let us know, we will fax it to the appropriate doctor for you."
Me: "Ummm, ok. Thanks." and I got up to leave.
I was almost at the door when the Nurse called me back.
Nurse: "Ms. C, I have this note about Dr. Pfifer."
Me: "OH YA! PLEASE TELL ME WHAT THE STORY IS WITH THAT."
Nurse: "It seems we weren't able to get in touch with him to get a refferal, so we decided on Dr. Chan instead."
Me: "Thanks for clearing that up." and walked out.
So I walked out with blood on my pants and jacket, wondering what exactly they had faxed to Dr. Pfifer (whom we weren't going to see), with my files tucked neatly inside my book. I still do not understand what all the hastle was about.
I mean really. I have been seeing this doctor for 13 years (and my mother has been seeing her for 25 years). Up until last year I have needed her services once a year for a pap. In the past year I have been to her office 5 times. Until there was an issue to deal with they were happy with my once a year service call. But if the doctor and the support staff think that I am asking too much of them when I actually need their help for the first time in 13 years, I'm not so sure what to think of their service skills...

Thanks to all of you who commented with words of support. This is the reason I have joined the blogging community. I can't imagine having been able to get through yesterday without you. Someone mentioned not returning to this doctor, and I am seriously thinking about it. At least I don't have to go back to that office until I am pregnant. At which point I may take my Mommy to stick up for me. (When I told my mother what happened, in a shorter version, she could not believe that they would treat me in this manner. As in: I must have said something rude to have them treat me like that, because they have never been anything but nice to her. Thanks, mom.)
On one hand I feel relief that I am done with the gyn's office for now. On the other hand I am fearful of what lies ahead. What if I am treated like this everywhere I go?